Privacy Policy

Effective Date: March 17, 2026

Ascend Chiropractic is committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA) 2010 of Malaysia. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

When you use our website or visit our clinic, we may collect:

• Personal Details: Name, age, NRIC/Passport number, contact number, and email.
• Medical Information: Past history, current concerns, physical assessment results, and X-ray data.
• Digital Data: IP address, cookies, and website usage patterns.

3. Data Disclosure

We do not sell your personal data. Disclosure to third parties only occurs when:

• You provide explicit consent for a referral to another healthcare provider.
• Disclosure is required by law or to comply with medical regulations.
• Using secure third-party platforms for appointment booking (e.g., Aoikumo).

4. Data Security

We implement strict physical and digital security measures to prevent unauthorized access or loss of patient data. Your medical files are stored securely and accessed only by authorized clinical staff.

5. Your Rights

You have the right to request access to or correction of your personal data. To do so, or if you have any questions regarding your privacy, please contact our Data Protection Officer at yoonmunchoong@hotmail.com.

6. Updates to This Policy

We may update this policy periodically. Please review it regularly for any changes.